Subscription Import and Connection Guide
Follow one clear path through account creation, plan selection, subscription access, client import, and connection verification. If you already know a step, use the contents below to jump straight to it.
Before you begin, prepare only the device you are using and an available payment method. a4VPN supports Windows, macOS, iOS, Android, and Linux; this page focuses on common import paths for the first four platforms. Linux offers more variation in client choices and system networking, so after completing the account and subscription steps, visit the support page for the relevant instructions.
Create an Account and Enter the User Panel
Your account stores plan, order, subscription, and ticket records. Complete this step first; the remaining setup continues in the same panel.
Set a Username and Password
After opening the a4VPN account creation page, you will see fields for a username and password. No email address is required. Enter a username you plan to keep using, set a password, and confirm it. The username identifies you when you return to the user panel, so choose something memorable but not identical to your public nickname.
After submission, the page will open the user panel or prompt you to sign in with the details you just set. Once inside, confirm that the account overview, plans, client, and ticket sections are visible. It is normal not to have an active plan yet; the next step is to choose a monthly subscription or data package based on your expected usage.
If the page says the username is already in use, return to the input area, choose another name, and submit again. If the two password entries do not match, follow the page prompts and re-enter them. Avoid repeatedly pasting content with leading or trailing spaces. Enter the plan step after the account is created to keep the order linked correctly after payment.
Choose a Plan Based on Usage and Place Your Order
Monthly subscriptions suit consistent use, while data packages work well when usage varies. Estimate your data needs first, then continue to payment.
Choose Between a Monthly Subscription and a Data Package
The plans section in the user panel lists monthly subscriptions and data packages. Monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB; data resets monthly on the activation date. For everyday browsing, text communication, and occasional access to international websites, start with a lower allowance. For frequent streaming, heavier file syncing, or sustained use across multiple devices, choose a tier that matches your actual usage.
Data packages cost ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain available until used and never expire. This differs from plans that reset monthly, making data packages better for irregular usage when you want to keep unused data. Compare both the total allowance and how consistently you will use it. For a detailed comparison, read the plan pricing page before returning to the user panel to choose.
Review the Order and Complete Payment
After selecting a plan, the order confirmation area lists the plan name, data allowance, and amount due. Check the details, choose Alipay, WeChat Pay, or USDT, and follow the on-screen steps to pay. When payment is complete, return to the user panel instead of creating the same order again. The page may need to reload the order status; wait for it to update before continuing.
If you are not satisfied with your first payment, you can request a full refund within 14 days. If you upgrade a monthly subscription, the price difference is converted into remaining days. Once the plan takes effect, the account overview will show active subscription details, which confirms that the order has completed.
Get Your Subscription from the Account Overview
A client must read the subscription before it can load available routes. Copy the subscription from the user panel; do not assemble or edit it manually.
Find the Subscription Details and Copy Option
In the account overview, first confirm that the plan is active. Then find the subscription details section, which usually offers options to copy, import, or view the subscription. After you click Copy, the complete content is placed on the clipboard. Import methods vary by client, so use the entry for your current platform when available; only paste the full copied content as an address when the client specifically requests it.
Subscription content is part of your account credentials. Do not publish it on a public page or save it in a document shared with others. Switch directly to the client after copying and complete the import. If the Copy button does nothing, reload the account overview and check whether your browser allows the page to access the clipboard.
If the guide needs to show what a subscription address looks like, use the clearly fake value below as a format example. It cannot connect and does not represent a real a4VPN service:
https://example.com/sub?token=YOUR_TOKENDo not paste the example into a client. For actual use, copy only the subscription supplied by the user panel. If the panel does not show a subscription yet, return to the order section and confirm the payment status. If the order is complete but the subscription is still missing, submit a ticket in the user panel with the order status and the affected device platform.
Import the Subscription into Platform Clients
Get the client for your platform from the user panel first, then add the subscription inside the client. This site does not provide direct public installation package links.
Paste It into the Subscription or Configuration Entry
In the user panel’s client section, choose Windows and get the client compatible with this site’s subscription. Install and open it, then look for “Subscription,” “Configuration,” or “Add Remote Configuration.” Paste the complete subscription content copied from the account overview, then click Add, Import, or Update. Keep the window open while the client reads the content, and continue only after route names appear in the list.
After the routes load, select one suitable for the target region and enable the client’s connection switch. If the client offers a system network mode, the system may request permission the first time it is enabled. Follow the prompt, allow access, and return to the client. Once the connection status changes, do not switch routes repeatedly; use the verification step below to check access first.
Allow the Network Extension After Import
Get the macOS client from the user panel and complete the installation. Open it, go to configuration or subscription management, choose Add New, paste the subscription into the remote configuration field, and save or update it. A successful import should show a route list. If the list is empty, return to subscription management and run an update instead of adding the same content again.
On the first connection, macOS may ask you to allow a network extension or add a system network configuration. Confirm that the prompt comes from the client you just opened, complete the authorization in System Settings, then return to the client to choose a route and connect. If other network tools are installed, make sure only the client you intend to use is connected so multiple system network configurations do not handle traffic at the same time.
Add the Subscription and Confirm Connection Permission
In the user panel, open the Android client entry and launch the app after installation. Common import locations include the Add button in the upper-right corner, the Subscription section in the side menu, or an Add New entry on the configuration page. Choose Import from Link, paste the complete subscription copied earlier, name it a4VPN for easy identification if desired, then save and update.
Return to the route list, choose the target region, and tap Connect. The first connection of this type on Android displays a system permission window; after confirmation, the client status bar usually shows a connection indicator. If the connection stops soon after switching apps, check whether the system restricts the client from running in the background. Background activity settings vary, so see the support page for the relevant system instructions.
Complete the Import with a Compatible Client
Check the user panel for the client retrieval method for iOS. After installing a client that supports subscription imports, return to the account overview to copy the subscription, then open the client’s configuration, subscription, or Import from Clipboard entry. Some clients ask you to name the new configuration first; after saving, select the new item from the configuration list and update the routes.
The first time you tap Connect, iOS will ask to allow a system network configuration to be added. Confirm it in the system prompt, return to the client, select the target route, and enable the connection. If the client does not recognize a copied subscription automatically, do not paste it in pieces; use the client’s Add Subscription entry and paste the complete content. Differences in app availability and client interfaces are covered in the site’s iOS Subscription Import Guide.
Connect to a Route and Confirm Access
A successful import only means that the client has received a route list. You still need to select a route, establish a connection, and confirm the result with the target website.
Choose a Region for the Target Service
Open the client’s route list and choose a region based on the international website or service you plan to access. When content requires a specific region, prioritize the matching one. For general cross-border browsing, start with a geographically closer route. a4VPN covers 90+ countries and 200+ routes; route names and groups may change as subscriptions update, so use the list currently shown in the client.
After selecting a route, click Connect and wait for the client to show Connected. Do not click the switch repeatedly while the connection is still being established, and do not keep multiple similar clients connected at once. After the system and client statuses match, reopen the target website. Existing pages may retain an old connection result, so close and reopen the page or refresh it before judging the outcome.
Verify with the Actual Access Result
Verification does not require complex speed tests. Open a familiar website that normally requires an international route and confirm that the page loads, the sign-in flow continues, and image or content requests do not remain stuck. If basic pages work, test the streaming service, collaboration tool, or AI tool you actually plan to use. This helps distinguish between a connection that was not established and a specific service that requires a different region.
If the client shows Connected but no webpages open, disconnect and reconnect to the same route first. If the result is unchanged, update the subscription and switch to another route. If only one app is inaccessible while the browser works, the issue is usually related to that app’s network mode or the client’s routing rules. This page does not cover complex rules; go to Troubleshooting and follow the section for “Connected but webpages will not open” or “A specific app does not work.”
Update the Subscription and Switch Routes Day to Day
After the first successful connection, everyday tasks mainly involve updating the subscription, choosing a region, and checking remaining data.
Update the Subscription First When the Route List Looks Wrong
The client gets its routes from the subscription. If the route list stops changing for a long time, some routes no longer work, or the user panel says the subscription has been updated, open the client’s subscription management area and update the current subscription first. After the update, return to the route list and choose another route. You do not need to delete the account or create a new order.
Monthly subscription data resets each month on the activation date, and the current plan status is available in the user panel. Data packages remain available until used and never expire. Multiple devices can use the same active subscription, and a4VPN does not limit the number of devices connected at the same time. Each device still needs its own client installation and subscription import. For easier management, use the same subscription name on each device.
Keep the Necessary Details for Complex Issues
For simple issues, first check whether the subscription is updated, whether the route has changed, and whether the client is connected. If connections drop frequently, performance slows noticeably during peak hours, subscription updates fail, or the system network behaves unexpectedly, avoid repeatedly uninstalling the client. Record the device platform, client name, approximate stage where the issue occurred, route type tried, and on-screen message, then follow the relevant section in Troubleshooting Guide.
If the issue persists, submit a ticket in the user panel. State whether it occurred during import, connection, or access, and include interface messages that do not contain subscription content. Clear context reduces back-and-forth and helps support locate the relevant issue in the order status, subscription update, or client settings.
Your Account, Subscription, Client, and Routes Are Connected
For future use, choose a route based on the service region and update the subscription first when the list looks wrong. To compare monthly subscriptions and data packages, continue to the full plan details.